Telephone Assessor/ Trainee Telephone Assessor

  • Job Reference: AJ607250
  • Date Posted: 10 April 2024
  • Recruiter: Citizens Advice Shropshire
  • Location: Shrewsbury, Shropshire
  • Salary: On Application
  • Sector: Call Centre / Customer Service, Charity
  • Job Type: Permanent
  • Work Hours: Full Time
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Job Description

Are you passionate about making a difference, making society fairer and working for an organisation that values diversity, promotes equality and challenges discrimination?

If so, you can help us. We are looking to employ a

Telephone Assessor/ Trainee Telephone Assessor

Salary: £23,946 - £ 24,914 FTE depending on experience + Pension Contribution

Contract: Full time 37 hours per week. Fixed term until 31 March 2025.
Further extension of contract subject to funding

Holidays: 28 days + Bank Holidays

Location: Shrewsbury Office

Start: As soon as possible

In this role, you will be responsible to one of our Advice Services Managers.

  • Working as part of a paid staff and volunteer team answering calls from our Shropshire Adviceline Telephone Service.

  • Progressing to interviewing clients face to face in our Shrewsbury Office.

Further details and application form (no CVs) are available from our website:

www.cabshropshire.org.uk/get-involved/jobs

Closing date: Midnight Monday 6 May 2024

Interviews: Tuesday 14 May 2024 in our Shrewsbury Office

We encourage and welcome applications from people of all backgrounds.

Citizens Advice Shropshire. A company limited by guarantee. Registered no. 4099352 England.Registered office: Fletcher House, 15 College Hill, Shrewsbury SY1 1LY Authorised and regulated by the Financial Conduct Authority – FRN:617564. Charity registration no. 1085220