Infrastructure Analyst Birmingham GBP30,000 - GBP35,000 Permanent

Xpertise Recruitment Ltd
30000.00 - 35000.00 GBP Annual
22 Oct 2019
28 Oct 2019
Contract Type

Infrastructure Analyst | Birmingham | GBP30,000 - GBP35,000 | Permanent

As specialists in the IT Recruitment industry, Xpertise are recruiting for an Infrastructure Analyst for a hospitality & catering company. This business is at the forefront of their industry and have a genuine passion for what they deliver. The Infrastructure Analyst will play a core role in delivering technology across the business. They believe in investing in their employees with regards to training and development.


  • Management of 3rd parties in relation to incidents and ongoing management
  • Adhere to ITIL processes
  • Provide 3rd line support to internal users
  • Proactively maintain all systems and infrastructure including core networking, communications and delivery platforms
  • Ensure all underlying technologies are maintained and patched to a high standard
  • Ensure Security policies are adhered and managed in line with the Security Analyst recommendations
  • To aid in the service transition process ensuring projects are delivered smoothly
  • Build and maintain networks within the relevant business functions to promote enhancement of the group architectural standards and principals
  • Deliver quality solutions that adhere to the best practise in the industry
  • Contribute to the shape and future direction within the core functional area
  • Ability to manage and support colleagues through Technology Change Management
  • Continuously seek opportunities to improve the current operation

Knowledge of:

  • Microsoft server operating systems
  • Microsoft Active Directory, Group Policy, related core roles and services.
  • Microsoft SCCM
  • Virtualization technologies with VMWare vSphere bias
  • Security technologies; Firewalls, VPN, load balancing (Content Switching), URL filtering, Client Antivirus.
  • Has proven experience managing core network infrastructure and understands key network protocols and technologies (LAN, WAN, Wireless)

Qualifications and experience required:

  • MCSA Level or equivalent is advantageous.
  • ITIL v3 Foundation
  • Minimum 3 years' experience in 3rd line support

If you would like to apply, please see below. Alternatively, if you require further information please contact Stacey. Please note - this role is working Tuesday to Saturday.

Xpertise are acting as an Employment Agency and Business.