Systems Improvement Officer / ICT Project Coordinator - Council
Job Title: ICT Systems Improvement Officer Location: Walsall Salary: £29,343 - £33,464 per annum (plus excellent employee benefits) Job Type: Full Time, Fixed Term (12 months) Closing date: 28 th October 2019 The Council is transforming how it works. Developing technologies, customer expectations and external budget pressures mean they need to modernise and rethink how they deliver their services. They have an opportunity for an ICT Systems Improvement Officer to join the ICT Programme Management Office, working on various projects. Job Duties: To manage and lead upon the implementation of strategic technical and business change ICT projects and service improvements initiatives Responsibility for the delivery of initiatives and projects to a specified time and budget, whilst ensuring quality and mitigating against risk To lead on the successful implementation and delivery of large scale complex projects on time, to budget and of the right quality using Council's project management methodology and other relevant project management techniques To produce, maintain and review complex integrated project plans and other project documentation to enable projects to be managed against a clear set of defined deliverables and milestones Manage, track and report upon project budgets (to the value of c£500,000) and realisation of benefits over the lifecycle of the projects; ensuring that all expenditure is reconciled back to the project(s) in a timely manner Analyse and interpret complex data from a range of sources conducting independent research to draw conclusions and deliver these to the appropriate teams To undertake business analysis activity with service areas to capture understanding of the current 'as is' environment and to influence and shape the future 'to be' state building on the objectives and benefits of any change programme To provide workshop facilitation skills and techniques to ensure that key stakeholders are engaged with the change journey To provide leadership and direction to multi-disciplinary project teams, and external third parties. Defining work packages, ensuring deadlines are understood and adhered to and that project objectives are clearly articulated and understood To successfully manage project risks through effective analysis, governance, mitigation and contingency planning. Develop and manage the project risk and issues log regularly monitoring, updating and reporting the risks to senior management To lead on health check reviews across projects and recommend where changes could be made to support improvement Procure project related goods and services in line with the Councils contract rules and public contract regulations Managing suppliers and contracts to ensure that value for money is being obtained throughout the life of the change programme Key Requirements: Qualified by experience within an ITIL ICT environment Project management qualifications Prince 2, Scrum, Six Sigma, Lean, MSP Practitioner, Business Analysis or significant project management experience Substantial and recent Project management experience Communicates with people - shows confidence and credibility, relates well to others, promotes fairness and equality Achieves outcomes for customers, strives for continuous improvement Uses initiative, is innovative and drives through change - is change orientated, open to new ideas and displays creative thinking Experience of leading on a wide range of multi disciplinary ICT projects and an in depth knowledge of a variety of project management tools and techniques Experience of local government with an exposure to ICT strategy and policy management Experience delivering complex large scale ICT and business change projects Ability to demonstrate good knowledge and experience of business process mapping activities Knowledge of ITIL or other appropriate methodology For this role the successful candidates must undergo a Baseline Personnel Security Standard (BPSS) check. BPSS is the minimum standard to ensure the identity and integrity of an employee who has access to official information using secure networks linking central government and local authorities. A BPSS check involves four main elements; Identity Check, National and Immigration Status, Employment History (last 3 years) and Verification of Criminal Record (unspent convictions only). Please click on the APPLY button to complete your application at the Company's careers page. Candidates with experience of: Systems Improvement Officer, ICT Project Coordinator, Project Management, AGILE, Prince2, ICT Project Management, IT Systems Improvement Team Lead, ICT Systems Implementation Officer may also be considered for this role.