IT Analyst

3 days left

Recruiter
Anonymous
Location
Stoke-on-Trent
Salary
Competitive
Posted
20 Oct 2019
Closes
17 Nov 2019
Contract Type
Permanent
An exciting opportunity for an IT Systems Analyst has arisen to join a successful global company who operate within a specialist regulated industry. Reporting to the Group IT Manager, you will be a high-level technical resource in the UK business with a principal responsibility of ensuring solutions within the company, and that all issues are resolved within the internal time frames and providing a sustainable resolution.

This is a fantastic opportunity for an experienced, dynamic and customer focused Business Systems / IT Application Support Analyst to join a fast-growing company.

Job Description:

As the IT Systems Analyst you will support for the business ERP system (Epicor)
Ensure delivery of any activity to the highest professional standards
As the IT Systems Analyst you will ensure resolutions are achieved within company time frames
Ensure a good relationship between all teams world-wide
As the IT Systems Analyst you will take ownership of escalated issues where necessary
Track all incidents logged on system call logging tool
Take ownership of issues and escalate when required to the next level support
As the IT Systems Analyst you will develop and recommend solutions for problems/???issues
Ensure that effective change management control methodologies are operated
Assist in maintaining internal client satisfaction within the IT team
As the IT Systems Analyst you will provide as required a high level of technical input to the IT support team
Help coach other Team Members
Assisting in making sure third-party applications are installed and run effectively and efficiently across all in-house platforms - on-premise and cloud basedCandidate Requirements:

ESSENTIAL:

Previous experience working in an IT Systems background
Previous experience supporting CRM Systems in an SME environment
Experience in SQL Database Management
SSRS Reporting tools
Good communicator / problem solving
Supporting users locally and remotely when necessary
Ability to follow company processes and help create new ones when required
Support and assist local team membersDESIRABLE:

com knowledge
Supporting ERP systems
Microsoft PowerBI
Training of Internal Staff
Working knowledge of macros and development/programming language such as, C#, VB and .net
Supply chain experienceHours: Full-time - 35 hours per week

Salary: Competitive

Brampton Recruitment are an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region