Security Team Leader x2

Intu Group
Staffordshire, West Midlands
20 Oct 2019
04 Nov 2019
Contract Type
Full Time
intu own and operate some of the biggest and well known shopping and leisure destinations in the UK. We are passionate about our people and want to engage and develop our teams as much as possible. Our aim is to create a world class experience for our customers and our Security team form part of our front line in delivering Joy to our customers.

Reporting to the Security Manager, our Security Team Leaders will ensure exemplary standards of security and customer services are provided to clients and visitors at the intu Potteries. As the public face of the Security teams the Team Leaders act with professionalism at all times, with a can do attitude in this highly influential role.

intu Potteries is now seeking to recruit a Security Team Leader to join our Stoke-on-Trent based team. Key duties will include ensuring that all security personnel, under the supervision of the team leader, maintain efficient effective and safe security provision throughout the intu Potteries centre. They will maintain regular checks with security officers on patrol ensuring that correct procedures are adhered to at all times. In addition they will be available to attend incidents at the centre and provide guidance and advice to manage the situation to a safe conclusion.

As a Security Team Leader, duties will also include managing the effective procedures for fire, bomb and major incident response and taking the lead if such an incident where to occur. It is also expected that the Security Team leader will have demonstrable experience in managing staff rotas, sickness and leave absence to ensure suitable staffing levels are maintained at all times.

Suitable candidates will have significant experience in managing a team, providing security to high footfall environments such as retail, entertainment or leisure venues. They will hold current certification in SIA either Man Guarding, Door Supervision and SIA CCTV licences and hold a first aid course or be willing to complete one. Candidates who also hold and NVQ III in retail and leisure security and or have knowledge of retail and security law, P.A.C.E and related legislation would be at a distinct advantage.

Please note that intu carry out a strict 5 year vetting process for all successful applications. Failure to provide accurate information at interview stage may disqualify you from being offered a position in a security role

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