Customer Service Support

Recruiter
Prince Personnel Limited
Location
Shrewsbury, Shropshire
Salary
£18000/annum
Posted
18 Oct 2019
Closes
23 Oct 2019
Ref
1283213544
Contract Type
Full Time
Customer Service Support

Shrewsbury

Permanent

£18,000 per annum

Monday - Friday 9am - 5:30pm

This is an exciting opportunity to join a growing organisation in Shrewsbury; they are looking for a keen and ambitious Customer Services Administrator to join their team on a permanent basis. You will receive full training on the product range so you are able to support your customers with any enquiries or issues they may need support.

Responsibilities and duties will include, but not limited to:

* Act as a customer service representative handling customer queries and requests on a daily basis

* Troubleshooting any issues they may be having and being keen to sort a resolution to their problem or query

* Providing administration support to the Sales Executives and Account Managers

* Producing reports

* Sending out contracts & correspondents

* Updating and maintaining Excel and CRM databases

* Arranging for goods to be sent where required

* Reporting and logging faults

* Meeting and greeting clients

* Dealing with incoming and outgoing post

* General administration duties

Skills and Experience

The ideal candidate will have a bright "can do" attitude, have excellent communication, IT and organisational skills and the ability to pick up and understand technical information. In return, our client offers an excellent benefit packages and the opportunity to grow and progress within the organisation. You will be comfortable in using Microsoft Excel.

The application process:

We will carefully consider your details and advise you if we're able to progress with your application within 72 working hours. If you do not hear from us within this time your details won't be retained. So, if you're not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment.

About Us

Prince Personnel are an employment agency working on behalf of our client. Whether you're seeking a new permanent position, temporary assignment or contract you'll find us easy to deal with. Located in thriving Telford, we focus on jobs in Shropshire, Staffordshire and North Wales. Prince Personnel specialise in commercial, accounts and finance and technical recruitment. With the best jobs around we are an independent agency working hard for you.

Reference:DE23213

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