Customer Service Advisor

Recruiter
Interaction Recruitment
Location
Coventry, West Midlands
Salary
£9.00 per hour
Posted
16 Oct 2019
Closes
03 Nov 2019
Ref
1286895811
Contract Type
Full Time
CUSTOMER SERVICE ADVISOR- TEMP TO PERM ROLE- £9.00PH, MONDAY-FRIDAY

My client is looking for a customer service advisor to join them on a temporary to permanent basis. They are a fast-growing financial business who are passionate about delivering excellent customer service.

As a customer service advisor, you would be expected to deliver a great customer service experience. You will also be expected to handle general queries and complaints whilst ensuring you meet with your KPIs and demonstrating product knowledge to the customers.

Role:

- Be the first point of contact for customers queries

- Lead you own learning and development

- Deliver excellent customer service to the clients valued customers

- Accurately log all information on customers accounts on an in-house system

- Work as part of an energetic team to meet monthly targets

- Continually develop and refine your personal skills and knowledge to improve support

Skills:

- Previous customer service experience

- Excellent problem-solving skills

- Problem solving skills

- Commitment to customers, the business and your own success

- Excellent time management and organisation skills

- Ability to work in a fast pace environment

- Confident and professional telephone manner

If you believe you have the relevant experience and skills, please apply. Alternatively, please contact Ella at our Coventry branch.

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