Customer Support Advisor

Recruiter
Hays Specialist Recruitment Limited
Location
Coventry, West Midlands
Salary
£15,000 per annum
Posted
16 Oct 2019
Closes
23 Oct 2019
Ref
1292509245
Contract Type
Full Time
Customer Service Job, Coventry

Your new company
A large beauty supplier that operates nationally based within the Coventry area. This company supply professional hair and beauty supplies and are looking for driven, customer orientated people, to join their growing team.

Your new role
You will be the first line support for customers, processing orders as efficiently as possible to secure the best possible customer experience. You will need to deal with all customer queries in a professional and considerate manner, and be confident when liaising between customers and other departments. You will also be responsible for producing quotations for their existing customers when required. You will need to be a good team player, able to support the rest of the team so the department continues to function efficiently.

What you'll need to succeed
You will need to have previous experience in customer service. This company prides themselves of the service they provide so you will need to be empathetic and considerate when speaking with customers. You will need to be organised, and able to multitask in order to resolve customer queries promptly. Previous experience in a contact centre is ideal but not essential.

What you'll get in return
A competitive salary of 16,964, working excellent office hours Mon-Fri. The business is located within Coventry city centre in a beautiful office. This is a large and successful company, this would be an excellent opportunity for someone driven to get the foot in the door.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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