Customer Care Representative (9 Month Contract)

Recruiter
On Target Recruitment Ltd
Location
Birmingham
Salary
19000.00 - 21000.00 GBP Annual + GBP19000 - GBP21000/annum Benefits
Posted
15 Oct 2019
Closes
12 Nov 2019
Sector
Engineering
Job Type
Entry
Contract Type
Permanent
The Company:

Market leader of engineering components, a genuine blue chip manufacturer
They have an excellent customer support team lots of experience and support to help new staff
Excellent working atmosphere - Focussed on quality rather than volume
Recruiting various customer service representatives to grow the team
Also looking for foreign language speakers, especially Danish, Swedish, Afrikaans, Arabic or Hebrew
The Role:

Customer Care Representative

The position is working in a very modern office in Walsall
Working hours-7.30am - 4.00pm M-T and 7.30-3pm on Friday with 1 hour for lunch
This is a 9 month contract position (which could go permanent afterwards)
Working with a team of people in an engineering environment who are very friendly and always willing to help, you will be responsible for talking to external customers and the internal sales team providing information and availability of products.
There will be a lot of order entry required for the role as well as delivery information and dealing with returns.
You will be liaising with supply chain (Arranging paperwork, warranty claims, return delivery)
There is a sales element to this job, but mainly inbound calls / upselling
The Ideal Person:

You will come from a B2B background and have experience of telephone based customer care experience or administration experience.
You will have an excellent telephone manner and have the ability to converse clearly and concisely.
This is a fantastic opportunity for someone to come in and work in a very friendly and fun working atmosphere with the opportunity to gain lots of experience and support.
Consultant: Tim Williams

Email:

Tel no. (phone number removed)

Candidates must be eligible to work and live in the UK.

About On Target

At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally