Customer Service Advisor Administrator

9.64 - 9.64 GBP Hourly + GBP9.64/hour
14 Oct 2019
21 Oct 2019
Job Type
Contract Type
Customer Service Advisor


Temporary - maternity cover

GBP9.64 per hour

Monday-Friday 37.5 hours per week - including one in five Saturday mornings

Our well established client in Telford is looking for an experienced Customer Service Advisor to join their team on a temporary basis to cover maternity leave. The role is anticipated to last until April 2020 in the first instance however there is a possibility that a permanent role may arise. The role will be based in a clean modern office environment within a friendly and supportive team.

Responsibilities and duties will include, but not limited to:

* Answering inbound telephone calls

* Resolving queries

* Checking warranty information

* Scheduling engineers to attend repairs

* Updating the CRM database

* Any related administration duties

Skills and Experience

To be considered for the post, you must have previous experience of working in a similar office based customer service role. Ideally you will have experience of scheduling engineer's diaries but this is not essential. This can be a busy role at peak times and so the ability to work under pressure and also deal with some difficult customers will be essential. You'll need to be IT literate, have excellent communication skills, be well organised and of a smart appearance.

The application process:

We will carefully consider your details and advise you if we're able to progress with your application within 72 working hours. If you do not hear from us within this time your details won't be retained. So, if you're not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment.

About Us

Prince Personnel are an employment agency working on behalf of our client. Whether you're seeking a new permanent position, temporary assignment or contract you'll find us easy to deal with. Located in thriving Telford, we focus on jobs in Shropshire, Staffordshire and North Wales. Prince Personnel specialise in commercial, accounts and finance and technical recruitment. With the best jobs around we are an independent agency working hard for you.

Reference: SW23208