Assistant Director of FM - Soft Services
Be ambitious, brilliant and innovative - Join our new team and help transform our campus
Exciting opportunities with Staffordshire University
Your New Company
Staffordshire University is a great place to work. We care about our people. We reward hard work. We also celebrate diversity and individual success. And although our history dates back over 100 years, you'll find that we are progressive and forward thinking.
Staffordshire University are transforming its campus to become a vibrant and welcoming place to work, study, live and visit. We are currently developing a new exciting masterplan that will reflect our 2030 strategic vision to become a leading digital university that includes a number of exiting projects such as our new GBP40m catalyst building. To help deliver this ambition the Estates team need to recruit Assistant Director - Campus Facilities.
Your New Role
This role will be responsible for the development, implementation and management of a first-class Facilities Management (soft FM) service; establishing quality communication mechanisms, excellent management information processes and procedures as well as delivery of excellent customer service standards to a wide customer base.
A key requirement will be the ability to develop the in-house team of 100 staff and deliver a strong sense of leadership, ensuring the University delivers the very best service levels to its customers.
You will lead provision of high quality, effective and value for money facilities services, including Cleaning, Security, Portering, Post, Catering and Commercial Services, Sports and Active lifestyles and any other activities required to support the University's operations across the Estate. Operating at both a strategic and operational level, the post holder will lead and motivate a largescale in-house team as well as external contracted services and associated budgets with a value of around GBP1.5M.
The role holder will be required to travel between university sites (Stafford, Lichfield and Shrewsbury) on occasions, however the position will predominantly be based at the Stoke campus.
You will be educated to degree level or equivalent in a related discipline and relevant professional qualification e.g. BIFM and or equivalent. Experience of contributing to the strategic leadership within an estate's environment and development of effective strategic links across a large, complex multi-site organisation is essential. You will also be able to provide demonstrable financial management experience, with a track record of managing high value budgets. Other experience required includes extensive practical experience of facilities management including the management of catering, cleaning, security, portering and post. Finally, you will need extensive practical experience of successfully leading, managing and motivating a large, high-performing number of in house teams.
The successful candidate must have excellent communication and leadership skills and a strong working knowledge of the legal compliance framework for facilities including Health & Safety legislation. You will possess excellent organisational skills with experience of managing multiple activities with competing deadlines and challenging budgets and can manage performance at individual and operational level e.g. developing, managing and reporting on service KPI's. Finally you will be able to demonstrate an understanding of the University's strategic plan and a commitment to the University values.
If you're ready to make a difference in Higher Education, be ambitious, brilliant and innovative, please apply now and join a team who are helping to transform our University Campus.
How to Apply
Please click on the link to Apply Now
Staffordshire University are working exclusively with Hays Specialist Recruitment.
For more information about their current vacancies please visit our dedicated recruitment microsite at:
Hays have been retained for this recruitment project. Any 3rd party or direct applications will be forwarded to Hays as part of the campaign.