ICT Support Technician

Yoo Recruit
9.55 - 10.14 GBP Hourly
12 Oct 2019
23 Oct 2019
Contract Type
Job Purpose and Role

The post of ICT Support Technician (Education) will provide ICT support to a number of schools in the City who have purchased the Technical ICT Support Service Level Agreement. The postholder's responsibilities will include the following tasks:-

*Designing, Installing and maintaining supported Schools infrastructure including servers (physical and virtual) and other related technologies

*Undertaking technical tasks on networked computers either client/server or peer-to-peer networks.

*Configuring items of equipment, including building devices for use on a network; maintaining a central library of drivers and configuration files

*Unpacking and installing ICT equipment such as new computers and peripherals, and enter all new equipment into an inventory database

*Checking and re-fitting printer toner and cartridges, and carry out periodic printer maintenance such as cleaning and alignment

*Checking the functioning of all networking connections and active components - network cards, data outlets, patch leads, switches, router and wireless connectivity

*Undertaking network management, user maintenance, allocating resources to users, maintaining user, public and shared folders and desktop profiles

*Diagnosing and reporting faults to Managed Service Supplier or maintenance contractor

*Liaising with suppliers or contractors in fixing simple faults not requiring a site visit

*Building applications for use across a network

*Maintaining a log of all work undertaken, and provide reports of work completed to the client school.

*Having knowledge and oversight of whole-school networking topology, connections and components

YOO Recruit is acting as an Employment Agency in relation to this vacancy.