Internal Account Manager

19000.00 - 21000.00 GBP Annual + GBP19000 - GBP21000/annum + bonus
11 Oct 2019
30 Oct 2019
Job Type
Contract Type
Job Title: Internal Account Manager

Salary: GBP21,000 plus bonus

Hours: Monday - Friday 9am - 5.30pm

Our Newcastle under Lyme based client is looking to recruit an 'Internal Account Manager' to support clients with their driver and vehicle information. As an 'Internal Account Manager' you will be the first point of contact for query resolutions.

Responsibilities include:

Be the dedicated point of contact for clients, drivers and suppliers, delivering excellent customer service levels in a fast paced environment
Develop strong relationships with customers in order to resolve challenges for clients and drivers within agreed SLAs
Provide accurate and timely reporting across a number of focus areas
Carry out tasks such as allocating drivers and vehicles, cost centre coding, document validation and booking hire vehiclesKey skills:

Strong focus on delivering great service to clients
Office administration processes
Excel skills
Accurate and efficient data input and validation
Ability to work independently to tight deadlines
Motivated by desire to exceed SLAs and targets
Strong verbal and written skills
Attention to detailThis is a fantastic opportunity to join a successful and growing company who can offer development and progression