IT Support Apprentice

Hereford, Herefordshire
£3.90 per hour
10 Oct 2019
21 Oct 2019
Contract Type
Full Time
We are an IT Services provider based in Hereford, and specialising in providing remote and on-site IT support, cyber security, cloud computing and connectivity (WiFi and phones)

As part of rapid growth, we are looking for an IT Apprentice to join us and support the business.

Your duties and responsibilities in this role will consist of:
  • To assist the IT Manager in maintaining the IT department and facilities and ensuring all internal customers receive a high level of IT Support
  • Maintaining all company IT and dealing with any day-to-day issues
  • IT Support and helpdesk admin
  • Building and re-building laptops and server systems on request
  • Customer Support via the telephone
  • Website content management
  • Work with Google Analytics
  • Installation and configuration of hardware and software

Requirements and prospects

Desired skills
  • Enjoy working with computers
  • Learn by a practical approach
  • Competent in Microsoft Office
  • Good telephone skills
  • Data input skills

Personal qualities
  • Good problem-solving skills
  • Self-motivated and keen to develop, with a willingness to learn
  • Good verbal and written communication skills
  • Personable

Desired qualifications

The candidate ideally needs 5 x GCSE's grade A-C (9-4), or equivalents, to include maths and English. One grade D (3) may be accepted.

Future prospects

A permanent position will be considered upon successful completion of this apprenticeship.

This is an Apprentice role and you will need to be able to attend our training centre in Worcester for 1 day per week during your apprenticeship.

Apprentices will work towards the following qualifications:

The LMPQ Digital Industries Advanced IT Apprenticeship - Infrastructure Technician includes 4 internationally recognised Microsoft Technology Associate (MTA) qualifications and the City and Guilds Award in Business Process
  • MTA Network Fundamentals
  • MTA Mobility and Device Fundamentals
  • MTA Server Admin
  • MTA Software Development
  • City and Guilds Level 3 Award in Business Processes

Job Type: Apprenticeship

This job was originally posted as

Similar jobs

Similar jobs