Managing Engineer - Industrial Doors

Recruiter
Calibre Search
Location
Solihull, West Midlands
Salary
Up to £46000.00 per annum
Posted
10 Oct 2019
Closes
06 Nov 2019
Ref
1290930642
Sector
Engineering
Contract Type
Full Time
Managing Engineer - Industrial Door Engineer - M42 Corridor

As a field-based Managing Engineer you work supporting a national team on a permanent basis. You will be responsible for a team of Shutters and Gates Technicians on our Sainsburys' contract to ensure that planned and reactive maintenance tasks are completed to the required Service Level. Responsible for call out rota and ensure adequate and safe cover at all times. Undertake compliance audits and ensure works are completed to the required standards. Act as telephone support for M&E and MST with onsite quires
What you'll be responsible for
  • Supervise the team, being their daily point of contact, provide management support, guidance, training and development to colleagues to achieve a consistent and high level of customer service.
  • Provide technical support and training to Shutters and Gate technicians.
  • Control labour utilisation on a day to day basis including management of an 'on-call' rota.
  • Responsibility with relevant HR processes including, completion of return to work forms; handling and reporting disciplinary incidents, holding performance review meetings and managing performance on a day to day basis for under-performing colleagues, scheduling holiday and absence cover, investigate, record and escalate any accidents or nears misses as directed by Health & Safety Policy.
  • Ensure correct use of all company and customer processes and systems including but not limited to, time track, Aeromark verisae etc.
  • Provide technical support as required, e.g. advice regarding major operational issues and provide assistance for major incidents.
  • Assist the team in delivering high quality PPM work and re-active Shutters and Gate works
  • Work with Operations Team to deal with and make safe all Health & Safety related issues in own area and that of engineers, report and escalate as necessary, including any matters relating to PPE
  • Responsible for effective colleague utilisation by the arrangement of weekly shift patterns/overtime requirements
  • Ensure effective communication between shifts and engineers
  • Assist Operations Manager with effective budgetary management of parts and material usage, reporting overspend and variances to budget
  • Ensure effective communication of all critical corporate and operational engineering issues within the Stutters and Gates team.
  • Attend training courses along with the team, as and when necessary to ensure personal and management development and technical knowledge keeps pace with technical and business developments and ensure this is cascaded to the team.
  • Drive performance improvements in customer service, operational services and productivity, asset uptime and first time fix
  • Attend client and manager meetings on behalf of the Operations Manager and provide general cover during periods of absence of the Operations Manager
  • Lead the team to drive reduction in call volumes and aged work orders
  • Actively undertake audits of the team to ensure compliance to the required legislation.
  • Project manage the first 12 months dilapidation along with other projects to satisfactory completion, ensuring site audits are carried out
  • Chair weekly team conference calls, to review performance
  • Carry out site audits and ensure corrective actions are completed
  • Ensure additional cover is in place during high seasonal call volumes and close down periods.
  • Liaise with Solutions Desk on a daily basis to ensure adequate call coverage
  • Identify training needs and provide coaching and development as required


To be successful in this role you will have
  • City & Guilds qualified in relevant field (or NVQ)
  • Ideally 17th Edition (desirable but not essential)
  • Ability to supervise Technicians in a pressurised environment dealing with store teams and members of the public
  • Ability to provide technical support, achieving efficient solutions to problematic issues
  • Minimum 10 years post qualification experience, working on a mobile basis in chosen field, preferably in the retail sector
  • Capable of prioritising a complex and demanding workload
  • Proficient IT skills
  • Possess the relevant technical skills and knowledge required to manage a Shutters & Gates team
  • General Engineering and Welding awareness
  • Appreciation of engineering skills and the ability to provide visual inspections as well as presentable and legible reports
  • Flexibility and willingness to learn new disciplines


£39,276 - £46,417 + Company Van / Fuel + Trade Card / Unrivalled Training & Development Opportunity / Pension Scheme. This will involve working 45hrs per week and working on call for 1 in 4 weeks and one Saturday in four.

Managing Engineer - Industrial Doors

Managing Engineer - Industrial Doors

Managing Engineer - Industrial Doors

Calibre Search promote equality in the workplace and we welcome applications from all suitably skilled or qualified candidates regardless of their sex, race, disability, religion/beliefs, sexual orientation or age. We act as both an employment agency and employment business.

This job was originally posted as www.totaljobs.com/job/88229446

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