Head of Digital Delivery

50000.00 - 55000.00 GBP Annual + GBP50000 - GBP55000/annum
08 Oct 2019
05 Nov 2019
Job Type
Contract Type
Head of Digital Delivery - Birmingham - GBP55,000pa DOE

We are a digital studio, with a team made up of a strong mix of talented people, passionate about our mission to help companies design the right experiences using the best people to create and make the right experiences for our clients. We're also proud members of 1% for the Planet, pledging 1% of our revenue to help non-profit organisations focused on the environment.

About the role

As Head of Digital Delivery, you will be working closely with the Operations Director, to lead the outputs of our digital studio. Your role will be to mobilize our product, design and engineering teams to accurately scope, plan, budget, and successfully navigate all projects through concept, design, prototype, development and implementation, overseeing multiple clients and projects simultaneously, making calls on priorities to guarantee our projects are delivered to the highest possible standard.


Salary package: GBP55,000pa DOE
28 days of holidays
2 weeks Christmas shutdown + day off on your birthday
Flexible working hours
Budget for training and personal development
Monthly benefit budget (Gym, Netflix, Spotify, shopping vouchers)


Overseeing the studio throughput from pre-sale to planning to delivery and deployment
Plan and manage the studio team disciplines to ensure maximum studio utilization
Forecast future studio resource requirements
Coaching and managing the development of the digital project and delivery manager
Identifying critical risks and issues and collaborating with the studio teams to successfully resolve, limiting business impact and maintaining our client's confidence
Iterating and maturing our current studio workflows, and creating new ones - ensuring all relevant documentation and training is provided, and ultimately adhered to
Make executive decisions on the priorities for the studio and ensure communication is heard loud and clear across the departments about where energies are required
Plan and execute the support and processes for new service lines, working in tandem with the commercial team to execute delivery perfectly against future sales


Held a Head of Department position, inclusive of team level management and interfacing at board level
Led and successfully delivered multiple digital platforms
Successfully built out numerous operational workflows to answer the demand of a busy digital business
Expert level understanding of digital delivery and production approaches
Comfortable managing multiple projects and working with different project teams simultaneously
Expert level on software including Jira, Confluence, SmartSheet, Synergist or similar tools
Commercially focused, working closely with both Client Services and Sales team
Able to lead delivery teams confidently, providing direction and arranging resources to support client and business objectives
Mastery of forecasting headcount requirements and maximizing revenue potential in real time

If this sounds like you please send us your CV through the link, and we will give you a call for a confidential chat. Alternatively please give us a call at (phone number removed) and ask for Cris, and we will be more than happy to go through the role in more details, with a view to arrange an interview with you