Technical Sales Administrator Advisor

Recruiter
Hamlin Knight - Recruitment Specialists in Human Resources, Office Support and Sales & Marketing
Location
Warwickshire
Salary
20000.00 - 22000.00 GBP Annual
Posted
04 Oct 2019
Closes
18 Oct 2019
Job Type
Administrator
Contract Type
Permanent
Technical Sales Coordinator Advisor - Permanent - Coventry - GBP21,000 - GBP22,000

Do you possess exceptional customer management and negotiation skills and the ability to pick up technical knowledge? If so then we may have the perfect role for you. Working for a leading company based in Coventry you will work to support their sales team with sales administration and customer services.

Objectives

To provide the first line of support to customers in respect to processing orders, quotations and enquiries. To maximise sales of Company products whilst working towards key performance indicators.

Main Duties and Responsibilities

Respond to customer enquiries including technical requests, sales and customer service.

Produce competitive quotations and follow through to closure of sale.

Proactively seek sales opportunities and communicate with Area Sales Managers as appropriate.

Develop knowledge of Company products and services.

Liaise with other departments to obtain technical support.

Process customer orders

Process requests to hire machinery.

Process requests to off hire machinery raising the returns paperwork.

Process machinery returns paperwork.

Process quotations for missing machine parts through to invoice.

Produce and monitor customer backorder reports.

Liaise with freight forwarders to obtain the best rates and arrange shipment for export orders.

Proactively manage orders entered to include offering alternatives where appropriate.

Manage and monitor large orders and projects.

Set up Projects in CRM system.

Daily monitoring of reports including corrective action.

Develop strong working relationships with customers.
Develop strong working relationships with other departments.

Train other members of staff as required.

Complete filing on daily basis.

Other duties as required.

Qualifications, Knowledge and Experience

Good level of education including GCSE (or equivalent) Maths and English. Experience of working in a busy Sales Office in manufacturing industry or similar, working with products of a technical nature

Computer literate

Due to the high level of applicants we are unable to respond to everybody. If you haven't heard from us within 7 days please assume on this occasion you've been unsuccessful in your application.