Telephone Researcher - Night shifts

Recruiter
Anonymous
Location
Birmingham
Salary
9.00 - 11.00 GBP Hourly + GBP9.00 - GBP11.00/hour
Posted
18 Sep 2019
Closes
03 Oct 2019
Contract Type
Temporary
Temp admin job - Night shifts - Central Birmingham - 3 week project - GBP9.50 an hour - Call Jenny (phone number removed)

Your new company
Our client is a market research and evaluation organisation based in Birmingham city centre. Working on behalf of different organisations, our client currently has a project to work for an Australian client. as a result, we are looking for a number of candidates to work as Telephone Researchers between the hours of 11pm and 7am to support with the project.

Your new role
As part of your new role as a telephone researcher you will be responsible for undertake quantitative telephone interviews to gain as much information from the customer, you will also be responsible for entering the data you have gathered from the customer into an internal database. Also as part as your new role as a telephone researcher, you will ensure you achieve high response rates with low refusals. Overall you will ensure every call is to a high quality to allow you to meet your productivity target. For this position, you will be working nights.

What you'll need to succeed
To be successful for this temporary job, you will have previous administration experience and experience working night shifts. You will be able to work between the hours of 11pm - 7am from 29th September until early October. You will have a clear and confident telephone manner, good attention to detail and the ability to use probing questions when necessary, to gain more information or clarification.

What you'll get in return
You will be working within a great environment with a warm, welcoming and supportive manager. You will receive c.GBP9.50 an hour plus an additional GBP1 in holiday pay. This would be a great position for someone who is looking to bridge the gap in to customer service positions and also looking to come off nights going forward.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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