Part Time & Full Time Receptionist

Expiring today

Rocester, Uttoxeter
25 Aug 2019
21 Sep 2019
Contract Type
Full Time
We are looking for Receptionist to join our Golf and Country Club Team JCB is a truly world class, family owned business. We are proud of our achievements and recognise that future growth and success is shaped by the ambition of the JCB team. If you are looking for a career with a business where people really count, look no further than JCB.

Overview of the role of Golf & Country Club Receptionist:

We are looking for a highly motivated & organised customer focussed team member with Front of House experience within a hotel and / or Golf & Leisure environment - ideally with direct experience from a Golf Resort / 4 or 5 Star Hotel.

Reporting to the Clubhouse Operations Manager the role will be responsible for all aspects of the day to day operation in the Reception area. Guest arrival and departure from the Golf & Country Club including the check in & out process, hosting and coordination of accommodation, golf, dining and leisure bookings.

This role will require the candidate to be able to work proactively as the main point of contact for all internal and external guests. Flexibility is key to ensure support can be offered to other outlets in the business, including retail, Food & Beverage.

Your Responsibilities as a Reservations Coordinator include;

Enquiries - Handling all inbound telephone enquiries from both members and JCB business units along with Lodge guests, with a key focus on accommodation, golf, dining and leisure activities.
Reservations Management - Responsible for checking in / out, taking payments and coordination of all bedroom reservations.
Administration - The role will include office admin duties required to fulfil and successfully manage all bookings at the club.
Sales Support - The role will act as a key support when needed with proactive membership sales, event management and member's liaison.
Hosting - Be a face for our business, acting as the host for our members and JCB guests. A key part of the guest journey.

About you:

You will have previous experience of Front of House roles within a hotel and/or ideally a golf & leisure specific background.

You will be a highly motivated individual capable of working under your own direction and as part of a wider team.

The ideal candidate will possess strong inter-personal skills to enable them to maintain the JCB brand of excellence in all their dealing.

What's in it for you?

To say thank you for your hard work, we will work with you to support your career progression and development. We will also provide a competitive salary, company pension scheme, medical insurance and dental care schemes, access to the company's healthy living centre and 33 days annual leave.

JCB: Building a Brighter Future

JCB is an equal opportunities employer. We value diversity and welcome applications from candidates from all backgrounds.

Recruitment Agencies: JCB does not accept any speculative approaches to present candidates for advertised vacancies

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