IT Support

4 days left

Recruiter
Adecco
Location
Staffordshire, West Midlands
Salary
£14.47/hour
Posted
25 Aug 2019
Closes
22 Sep 2019
Ref
1243675158
Contract Type
Full Time
My Public Sector client is looking for a temporary IT Support Officer to be responsible for proving support to the Manager assisting with on going development and support of all imaging specific IT systems and solutions.

Work closely with the IT department to understand the relationship between imaging IT systems and other major IT systems within the site.

Participate in an on call rota with other member of the team

Rotate between Newcastle and Stafford, if required

Key areas

Daily communications with all levels of staff to provide first line support and advise to the user community on the use and operation of imaging systems.

Communicate with external operators and IT for incident logging

Knowledge

To have working knowledge of computer equipment and systems and to provide first line support for these items where appropriate. This will include a variety of computer peripherals, such as digital dictation and voice recognition equipment.

To participate with the system testing to validate the safe and effective implementation of imaging specific software and hardware upgrades and their compatibility with interfaced systems and modalities..

Analytical

Investigating, analysing and resolving faults where there is more than a straight forward couice of options, but esclate to senior colleagues where approatiate.

Where faults have multiple solution options, use knowledge and judgement to select the most approaite course of action.

Skills

Advanced keyboard skills

Excellent working knowledge of computers and software applications

Good experience in IT problem solving

Project Management Skills

Microsoft Office, Access and Powerpoint

Microsoft SharePoint and knowledge of command prompt/batch scripting desired but not essential.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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