Application Support

Recruiter
Arden Personnel
Location
Redditch, Worcestershire
Salary
£22,000 per annum
Posted
25 Aug 2019
Closes
21 Sep 2019
Ref
1243284529
Contract Type
Full Time
Application Support
Redditch •£22-26,000 DOE • Permanent •

An exciting new opportunity to join a well-established company.
This position is a full-time role, working 37.5 hours per week.

Day to Day Duties
• Prioritising, troubleshooting and resolving customer issues
• Logging incidents in detail, keeping records updated and documenting resolutions
• Preparing and setting up new data onto internal systems
• Installing and upgrading existing customer systems
• Supporting internal staff with desktop support issues
• Part of the role will be to investigate data that is stored within a Microsoft SQL server database
• Escalating and reporting issues

The Successful Applicant
To be considered for our Application Support role you will need to;
  • Excellent communication skills both written and spoken
  • Good general knowledge of IT.
  • Understanding of networks, VPN connections, Microsoft products both server, and desktop applications.
  • Basic to Good understanding of SQL.
  • Must be able to write basic TSQL and be willing to increase knowledge of this.
  • Punctual, professional and motivated.
  • Having an existing knowledge of supply chain is desirable, but not essential

What's on Offer?
  • As an Application Support you will receive;
  • Shift pattern Monday to Friday is: 0700-15.00, 9.00-17.00 , 11.00-19.00pm
  • A comprehensive training programme and continued development opportunities
  • A fantastic working environment and atmosphere.
  • Friendly and helpful colleagues

Apply for this role
To apply for our Application Support role go to our Arden Personnel website www.ardenpersonnel.co.uk. Job reference LF-1574

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