Application Support

Recruiter
Anonymous
Location
Atherstone
Salary
30000.00 - 38000.00 GBP Annual + GBP30000 - GBP38000/annum hol, pension, training
Posted
23 Aug 2019
Closes
03 Sep 2019
Contract Type
Permanent
Do you want to work for a leading retailer that invest in their employees and technology?

Due to significant growth on a global scale we are seeking an Application Support Analyst to join a busy IT function in Atherstone, Warwickshire. The team you would be joining, develop and support a business critical logistics application which is used across the business.

LOCATION: Atherstone, Warwickshire

Duties and responsibilities of the Application Support Analyst:

- Respond to tickets and work on them in a 1st / 2nd line role. Issue could range from application access issues, granting users access, report figure not matching and data not pulling through correctly
- Work on system improvement projects
- Contribute to the build-up of knowledge base articles

Essentials:

- Excellent customer service skills
- The ability to interact confidently with technical and non-technical users
- Good working knowledge of SQL
- The ability to quickly understand bespoke applications and reports

If you would like to work in a dynamic environment that offers incredible support in growing their staff members then please do apply