Inbound Process Supervisor - Birmingham

Recruiter
Hermes
Location
Erdington, Birmingham
Salary
£25,000 per annum
Posted
19 Aug 2019
Closes
09 Sep 2019
Ref
1238339748
Contract Type
Full Time
As a business, Hermes is driven by our four values of Do the right thing,Dare to be different, Strive for more and Be customer obsessed. We run our business by these values and they are reflected in all of our roles, see below how you will embody them as one of our Inbound Process (Dayshift) Supervisors at our Birmingham Depot.

You'll be joining our business as a key member of the day shift Management team. Reporting in to our Inbound Process (Dayshift) Manager, you will support your Depot by ensuring the smooth running of your shift. The Inbound Process Supervisor is responsible for the performance of the day operation which mainly consists of processing returning parcels to our clients and managing the Unidentified Parcel team. This is a varied role where you'll proactively seek ways to improve cost, service & operational efficiency.

You will motivate your people, problem solving on a day to day basis and operationally as well as being the first initial point of contact to resolve any issues on your shift including return to work interviews, first stage disciplinary and grievance investigations. But the main focus of our Shift Supervisors is to develop and upskill your team. Each Depot has challenges but you'll have an experienced central team, senior Managers as well as peer mentorship to lean on; this team will enable you to meet your potential and grow your experience.

This position is ideal for someone who wants to make a difference and be accountable for positive change whilst building on your current experience in logistics.

This is a great time to be joining us, we've grown year on year and we have plans in place for future growth which give you the opportunity to grow with us.

Our Inbound Shift Supervisor job is for someone who can motivate staff and is able to efficiently work under pressure. You must be able to work in a team and take the lead on projects amongst your peers.

We understand that this isn't an easy job, it's a lot of responsibility but should you believe you have the experience we want to hear from you.

We can offer you a really competitive Salary, Bonus, 34 Days annual leave (including Bank Holidays), great benefits including extra opt-in benefits and the chance to make a difference, by taking ownership of your shift that will process millions of parcels per year.

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