Credit Management Specialist

Recruiter
Capita
Location
Leek, Staffordshire
Salary
£18,000 per annum
Posted
19 Aug 2019
Closes
31 Aug 2019
Ref
1222697149
Contract Type
Full Time
Role: Credit Management Specialist

Location: Leek

Shift: Various Shifts

Salary: Generous Salary

Exciting opportunities for a customer-focused individual with Capita.

Are you customer driven? Are you enthusiastic? Do you like working in a fast paced environment? If yes, then we have a fantastic opportunity for the right candidate to join a dynamic and progressive company.

This is a permanent opportunity with a variety of benefits, including a generous salary. Full training will be provided and there is an opportunity to progress.

What you will do:
  • Respond to inbound calls and make outbound telephone calls.
  • Carry out post and email administration.
  • Handle standard queries and specialist enquiries where appropriate,
  • Show empathy whilst speaking to customers
  • Ability to handle difficult conversations with customers

What do you need to succeed?
  • Experience in working in a customer based environment.
  • Experience of working within a team supporting colleagues
  • Experience of developing strong customer relationships.
  • Be able to establish an excellent rapport with customers
  • Have strong negotiating skills
  • Confident in using multiple computer systems.
  • Excellent communication skills both written and verbal.

At Capita, we believe an open, transparent working environment that encourages ingenuity and collaboration - with colleagues, customers and clients - is what makes us so effective at what we do.

As well as a generous basic salary, we also give you 23 day's holidays (rising to 25), company matched pension scheme and access to a variety of voluntary benefit options. These include a share save scheme, life assurance, holiday buy and many more designed to suit your own personal lifestyle, such as retail, health & wellbeing and leisure discounts.

You'll be joining a network of some of the most experienced, innovative and dedicated people in the country - the opportunities to learn new skills, develop in your career and grow and as we grow are almost endless. Our mission is to help you realise your potential - whatever that means to you.

What we hope you will do next

Help us find out more about you by completing our short application process - click apply now.

Capita operates as an equal opportunities employer and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership.

| Become a Change Maker |

Capita Resourcing operates as an equal opportunities employer and we welcome applications from all suitably qualified candidates regardless of gender identity or gender expression, marital status, sexual orientation, pregnancy or maternity, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership.

Similar jobs

Similar jobs