Customer Service - Halesowen

Halesowen, West Midlands
£17,500 per annum
18 Aug 2019
14 Sep 2019
Contract Type
Full Time
A fantastic job opportunity has arisen for someone who is based local to Halesowen and wants to work locally!

I would honestly love a 10 minute commute to work.

My client is a global manufacturing business with a brilliant reputation within their field.

They are currently looking to bring on a customer service administrator to join their vibrant, friendly and relaxed customer service team.

This is not a call centre role!!

Within this role you will be dealing with a host of incoming enquiries and going above and beyond to action what is necessary.

Salary = £17,500 (depending on experience)

Working hours = 37.5 hours a week, shifts Monday-Friday either 7:00-15:00, 9:30-18:00, 11:00-19:00.

(Majority of shifts will be 09:30am-18:00pm and likely this will become the permanent shift)

Benefits: Free parking on site, pension scheme, bonus scheme where applicable, competitive holiday allowance.

Other duties include:

- Processing sales orders from phone call and email request

- Manage email inbox

- Proactive calls to obtain

- Raising invoices

- Obtaining purchase order numbers of invoice contacts

- Chasing up delivery update on sales made

- Checking stock levels

- Handling complaints

- Speaking to several different departments

- Scanning and filing

- General administration

The ideal candidate will:

- Be based local to Halesowen

- Flexible with the working rota

- Ideally has previous telephone based customer service or admin experience

- Competent with general IT packages

- Strong telephone manger

Does this sound like a role you are interested in?

If so then please do not hesitate and apply today.

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