Sales Administrator

Owen Payne Recruitment
Kingswinford, West Midlands
£17000 - £18000 per annum
18 Aug 2019
12 Sep 2019
Contract Type
Full Time
Are you looking for an exciting new challenge?

My client, a nationwide manufacturing company, are looking for an Administrator to join their busy growing team.

Duties include:
  • Processing orders using a bespoke software system and producing pick notes/production reports
  • Handling inbound customer calls and emails within specific response times
  • Working closely with credit control regarding orders being held, liaise directly with customers and resolve any issues
  • Follow agreed process for handling good stock returns, ensuring that customers are fully aware of the agreed terms of business
  • Take ownership for any customer issues that arise taking time to log them accurately on in house systems.·
  • Making outbound calls or correspond with customers as required following up on 100% of any commitments made

Person Specification:
  • Have experience in order processing using a computer system
  • Be confident when speaking on the telephone and have an excellent professional telephone manner
  • Have the ability to access information using automated systems (e.g., Windows based computer)
  • Be able to establish and maintain good client relationships, both internally and externally at all levels
  • Have excellent organisational skills with the ability to handle multiple tasks simultaneously and meet deadlines
  • Have a C or above in GCSE Maths and English (or equivalent)
  • Have experience using Microsoft Word and Excel

Please click 'Apply Now' or alternatively contact Craig at the West Bromwich branch for further details

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