Shift Manager

Connect Distribution Services Ltd
Bordesley Green, Birmingham
17 Aug 2019
13 Sep 2019
Contract Type
Full Time
Here at Connect Distribution, our aim is to be the first choice for home appliance after sales service, spare parts and accessories.

With fifty years of experience, We are the largest independent home appliance and spare parts distribution organisation within the UK working with a number of household brands including Dyson, Whirlpool, Hotpoint, Hoover and Bosch to name a few!

We have an exciting opportunity for a Shift Manager to join our ever expanding business. As Shift Manager the role will involve:
  • Ensuring daily productivity targets and service levels are achieved or exceeded for department and site
  • Drive to successful completion the query resolution process and build relationships with internal and external customers
  • Work with Head of Outbound Operations to maximise resources and achieve site objectives
  • Control labour costs to the lowest practicable levels whilst successfully delivering productivity targets and service levels
  • Ensure there are effective performance management procedures in place and support HR procedures as required

As Shift Manager it's important you have:
  • Experience of delivering effective high volume, high service level outbound operations
  • Proven management skills with the ability to optimise team performance and development
  • Knowledge and experience of quality control and processes
  • An energy and passion and always aim to strive for perfection

We would be really excited if you have:
  • Experience of FMCG and third party carriers
  • Experience of both B2B and B2C operation
  • Previous experience within a busy Distribution centre

What we offer:
  • Free on-site parking
  • 33 days annual leave (including bank holidays)
  • Pension scheme
  • Access to over 250 discounts including high street and online shopping, travel, technology, entertainment, food and drink and many more via Perkbox
  • Potential to win access to Football tickets for Birmingham City home games
  • Staff discounts on all products

Job Type: Full-time

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