Training Co-ordinator

Recruiter
Adecco
Location
Bromsgrove, Worcestershire
Salary
£18,000 per annum
Posted
17 Aug 2019
Closes
13 Sep 2019
Ref
1236865738
Contract Type
Full Time
Main duties:

Course Administration

* Assign appropriate trainer to deliver course

* Liaise with trainer and customer regarding venue, facilities and requirements and issue confirmation of course arrangements

* Assist with preparing course materials and trainer pack where necessary

* Update course materials and presentations if requested to do so by the Head of Health & Safety

* Liaise with relevant parties to ensure customer service is provided in accordance with their individual SLA's

* Review customer feedback forms, take any corrective actions and escalate to Head of Sales if necessary

* Assist with post course admin where necessary

General/Other

* Approve trainer invoices prior to payment

* Attend sales meetings and present KPI's on own performance along with a pipeline report

* Ensure agreed procedures are adhered to

* Maintain accurate records and update all systems appropriately, in particular CRM

Personal qualities and skills required:

* Excellent communication skills both written and oral

* 'Can Do' attitude

* Must be 'Above the Line'

* Able to prioritise workload

* Attention to detail essential

* Must be able to work well as part of a team as well as working on own initiative

* Commercial acumen

* Well presented

* Excellent work ethic

Qualifications/

Education

Good general standard of education essential

A relevant Health and Safety qualification desirable

Equipment/Systems:

Open CRM, Telephone, PC (Word, Excel, PowerPoint)

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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