Training Co-ordinator

Bromsgrove, Worcestershire
£18,000 per annum
17 Aug 2019
13 Sep 2019
Contract Type
Full Time
Main duties:

Course Administration

* Assign appropriate trainer to deliver course

* Liaise with trainer and customer regarding venue, facilities and requirements and issue confirmation of course arrangements

* Assist with preparing course materials and trainer pack where necessary

* Update course materials and presentations if requested to do so by the Head of Health & Safety

* Liaise with relevant parties to ensure customer service is provided in accordance with their individual SLA's

* Review customer feedback forms, take any corrective actions and escalate to Head of Sales if necessary

* Assist with post course admin where necessary


* Approve trainer invoices prior to payment

* Attend sales meetings and present KPI's on own performance along with a pipeline report

* Ensure agreed procedures are adhered to

* Maintain accurate records and update all systems appropriately, in particular CRM

Personal qualities and skills required:

* Excellent communication skills both written and oral

* 'Can Do' attitude

* Must be 'Above the Line'

* Able to prioritise workload

* Attention to detail essential

* Must be able to work well as part of a team as well as working on own initiative

* Commercial acumen

* Well presented

* Excellent work ethic



Good general standard of education essential

A relevant Health and Safety qualification desirable


Open CRM, Telephone, PC (Word, Excel, PowerPoint)

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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