Service Desk Administrator

Recruiter
Adecco
Location
Kidderminster, Worcestershire
Salary
£16000 - £18000/annum
Posted
17 Aug 2019
Closes
08 Sep 2019
Ref
1236632012
Contract Type
Full Time
We are currently recruiting for an Administrator for our client in Kidderminster to help us deliver a quality service to new and existing customers.

Ideally applicants will have an excellent knowledge of computer parts together with a strong knowledge and interest in IT.

This is a great opportunity to work for a rapidly growing business and to be part of a friendly team environment.

PRINCIPLE ACCOUNTABILITY'S:

Processing calls through in-house systems
Providing call order support via email and telephone
Placing orders with suppliers
Checking status and progress of calls
Liaise with third party suppliers
Monitor the deliveries of all active orders and chase late suppliers
Deal with invoice queries from suppliers, as and when they arise
Arrange the return of items ordered in error or DOA back to the suppliers

THE SUCCESSFUL CANDIDATE WILL HAVE THE FOLLOWING SKILLS/EXPERIENCE:

Good basic knowledge of desktop and laptop parts
Proficient user of Microsoft Office, including Outlook, Excel and Word
Ability to keep calm under pressure and prioritise workload based on importance
Immaculate attention to detail with excellent communication and organisational skills
Able to work on your own initiative, or as part of a teamThis is a temp to perm position offering around 16 - 18K, full time, 37.5 hour per week.

For more information, please call the office on (phone number removed).

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

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