Business Support Co-ordinator

11957.00 GBP Annual
17 Aug 2019
20 Aug 2019
Job Type
Contract Type

The National Trust is a busy organisation that has a lot going on at all times - you can guarantee that no day is the same so you'll have to love variety. As well as supporting day to day operations, you'll have the chance to support a variety of projects and offer your advice beyond your team. You'll always champion best practice when it comes to business support, and will be confident challenging the norm when you think there's a better way of doing something.

What it's like to work here

The Attingham Consultancy is one of three mixed dicipline offices in the Midlands region. The office, located within Attingham Park, provided Consultancy support and advice to all our properties across Herefordshire, Shropshire and Staffordshire, with some of the consultants working on a pan-region basis.

What you'll be doing

Known for your exceptional organisational skills and your love of delivering first class support, you'll provide a comprehensive administration service to your property or consultancy team. As well as looking after people's diaries and movements, you'll be confident using a variety of IT packages to create reports, keep accurate records, and write timely and accurate internal/external communications. You'll run a tight ship, and will soon be the go to person for your team.

One of the main focuses of this role is to support our Estate Managers using both Microsoft Office applications and a variety of in-house systems. You'll liaise between Estate Managers and tenants to arrange property inspections, along with co-ordination of financial recharges and accurate data entry on to our Property system and the upkeep and action of utility supplier invoices. You'll use outlook calendar to arrange meetings between internal and external clients.

With your Business Support colleagues you'll also contribute towards the efficient running of the Consultancy office with generic duties which will include answering telephone calls, greeting visitors to the office, dealing with staff and customer enquirings, servicing meetings rooms and actioning incoming and outgoing mail.

The role will be office based and the preferred working pattern will be three full days a week between Monday and Friday (9am-5.30pm) This is a fixed-term contract ending on 29 February 2020.

Please also read the full role profile attached to this advert.

All applications must include a CV and Covering letter

Interview Date: Monday 9 September 2019

Who we're looking for

Our team love to be busy, and so will you. So to hit the ground running, you will need to be:

  • Helpful and approachable
  • Have clear written and verbal communication skills
  • Can easily identify with people's needs
  • Experienced with administrative duties, including up-to-date knowledge of Microsoft Office
  • Take pride on delivering excellent customer and administrative service
  • Enjoy working as part of a team and flexing your time and focus to support others
  • Experience in where you have had to prioritise your own workload
  • Advanced IT Skills (Microsoft Office) and ability to use digital/social media and other marketing channels
  • Good eye for detail
The package


Benefits include flexible working whenever possible plus free parking at most locations. You'll be entitled to discounts in high street stores and cinemas, National Trust shops and NT cafes, and have free entry to NT properties for you, a guest and your children (under 18).

Your health and wellbeing is important to us and is supported through generous annual leave and the option to buy additional days (minimum contract length applies), a cycle to work scheme, subsidised health cash plan, a loan towards rental deposits and confidential access to a free support service 24 hours a day should you need it.

Your future financial health is helped by an employer matched - up to 10% of basic salary - contributory pension scheme and you can further your career with training and development tailored to you.

All of this and the opportunity to give something back to your community with up to 5 days of paid volunteering per year!