Warranty Administrator / Commercial Administrator

Venatu Recruitment Group
Worcester, Worcestershire
£18500 - £20000 per annum
16 Aug 2019
28 Aug 2019
Contract Type
Full Time
Automotive Administrator (Warranty Sector)


Monday - Friday, 8.30am - 4.30pm + 1 in 4 Saturday mornings

I am working in partnership with a well established Vehicle Dealership near Worcester who are looking to welcome a Warranty Administrator to their existing team on a full time permanent basis.

Benefits include an excellent working environment together with training and development.
  • Do you want to work for a company who values its employers?
  • Do you want to work for a company who invests in individuals by providing ongoing training and development?
  • Are you keen to take on a new role and become part of a well functioning team environment?

Ideally you will have a background working as a warranty administrator however candidates with admin experience, attention to detail and process driven will be considered as full warranty training can be provided.

Roles and Responsibilities;

Roles and Responsibilities
  • Set up and send out extended warranty policies to customers
  • Raise, invoice and progress chase warranty claims through to conclusion
  • Proactively keep customers informed with warranty claim progress
  • Ensure the accurate submissions of warranty and goodwill claims on a daily basis and ensure recalls are administered and warranty debt is controlled.
  • You will also ensure that manufacturer standards are adhered to at all times.
  • Liaise with customer support and After Sales managers in respect of all claimed not recommended for settlement under warrant
  • Maintain records of all warrant claims and produce monthly report of all outstanding and settled claims
  • Provide administrative support to the after Sales team
  • Carry out and complete records, spreadsheets and customer information

Automotive is a specialist division here at Venatu Recruitment Group. If you're looking for a change in your career path and feel you match the desired criteria, please do get in touch with us and we would be happy to discuss this role in further detail with you. Alternatively, please visit our website: www.venatu.co.uk

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