Junior IT Helpdesk Support

Recruiter
Midas Recruitment
Location
Birmingham
Salary
18000.00 - 20000.00 GBP Annual
Posted
16 Aug 2019
Closes
28 Aug 2019
Contract Type
Permanent

Our client is currently recruiting for a self-motivated individual to join their company as Junior IT Helpdesk Support. The successful candidate will be working as 1st Line Support for a Nationwide company who specialise in the design, project management and installation of products into several different industries and businesses. **THIS POSITION IS SUITABLE FOR GRADUATES**

As the Junior IT Helpdesk Support you will be responsible for:

  • Provide onsite and remote IT support to all customers of the IT department
  • Assisting with a broad range of 1st line technical support duties
  • Assisting staff with the installation, configuration and ongoing usability of desktop computers and mobile equipment in line with company policy
  • Travelling across the Company sites as required to provide support as necessary
  • Communicating within a small team based at 2 geographic locations
  • Escalating issues which cannot be resolved locally, to next in line and H&S Manager
  • Provide basic troubleshooting solutions

The successful candidate for the role of Junior IT Helpdesk Support will have:

  • Knowledge of Microsoft packages
  • Previous IT Support experience
  • Excellent organisational & analytical skills

In return the successful candidate will receive a basic salary of GBP18,000 - GBP20,000 depending on experience. Working hours are Monday - Friday 9.00am - 5:30pm.

Please Note: We do not contact or write to unsuccessful candidates. If you have not heard anything from us within 48 hours of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are giving permission for Midas Recruitment to contact you and retain your details.