Service Desk Administrator

Recruiter
Adecco
Location
Kidderminster
Salary
16000.00 - 18000.00 GBP Annual
Posted
16 Aug 2019
Closes
20 Aug 2019
Job Type
Administrator
Contract Type
Permanent

We are currently recruiting for an Administrator for our client in Kidderminster to help us deliver a quality service to new and existing customers.

Ideally applicants will have an excellent knowledge of computer parts together with a strong knowledge and interest in IT.

This is a great opportunity to work for a rapidly growing business and to be part of a friendly team environment.

PRINCIPLE ACCOUNTABILITY'S:
  • Processing calls through in-house systems
  • Providing call order support via email and telephone
  • Placing orders with suppliers
  • Checking status and progress of calls
  • Liaise with third party suppliers
  • Monitor the deliveries of all active orders and chase late suppliers
  • Deal with invoice queries from suppliers, as and when they arise
  • Arrange the return of items ordered in error or DOA back to the suppliers
THE SUCCESSFUL CANDIDATE WILL HAVE THE FOLLOWING SKILLS/EXPERIENCE:
  • Good basic knowledge of desktop and laptop parts
  • Proficient user of Microsoft Office, including Outlook, Excel and Word
  • Ability to keep calm under pressure and prioritise workload based on importance
  • Immaculate attention to detail with excellent communication and organisational skills
  • Able to work on your own initiative, or as part of a team

This is a temp to perm position offering around 16 - 18K, full time, 37.5 hour per week.

For more information, please call the office on .

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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