Call Centre Advisor

NewsTeam Group
Stoke-On-Trent, Staffordshire
10 Aug 2019
22 Aug 2019
Contract Type
Full Time
NewsTeam Group Ltd are looking to recruit 2 part time Call Centre Advisors to join our expanding team at our Head Office in Shelton, Stoke on Trent.

20 hours per week typically worked over 4 or 5 days, working hours are 2-7pm on weekdays and 8am-1pm on weekends, bank holidays on a rotation basis.

This role is calling existing customers to discuss new campaigns/offers, adding additional products to their accounts and some credit control activity. There will also be times when you will be required to answer incoming calls or respond to e-mail/post queries.

The successful candidate will:
  • A proven background in Customer Service or Call Centre work - either over the phone or face to face
  • Work well in a busy team environment
  • Work with accuracy and have a great eye for detail
  • Be computer literate with experience using Microsoft Word, Excel and Outlook

Experience in a similar role is desirable and full training will be provided.

Job Type: Part Time

Salary: Dependent on Age £8008.00 to £8538.40 (£7.70 ph/£8.21ph)

OTE £9048.00 to £9578.40

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