Customer Service Advisor

Recruiter
Intro Personnel Ltd
Location
Stoke-On-Trent, Staffordshire
Salary
£20,000 per annum
Posted
09 Aug 2019
Closes
05 Sep 2019
Ref
1224747443
Contract Type
Full Time
CUSTOMER SERVICE ADVISOR REQUIRED FOR STOKE ON TRENT BASED COMPANY!

CUSTOMER SERVICE ADVISOR
STOKE ON TRENT
FULL TIME PERMANENT
£20K DOE


THE ROLE

·Dealing with a wide range of customer enquiries, including pricing request, delivery information and samples.

·Checking of details such as customer addresses, pricing, discounts, product and haulage availability

·Entry of quotations, sales orders, samples requests and schedules

·Providing support to external field sales representatives

·Investigating credit requests, invoices issues and preparing credit notes

·Liaising with hauliers to arrange transportation of products and dealing with any delivery issues

·Stock control duties

·Promoting latest product offers to existing clients to increase sales

·Updating CRM system

·Providing administrative support to a busy office environment
  • Attendance at training and corporate events which may include overnight stays

WHAT WE ARE LOOKING FOR

·Previous experience of working in a busy office, in a Customer Service or Sales environment

·A good standard of IT literacy, particularly in MS Excel, with experience of using JE Edwards considered advantageous but not essential

·Excellent communication skills and able to work under pressure

·A full driving licence

HOW TO APPLY

For more information on the Customer Service Advisor role, please contact Rob Hulse on 01782 413307 or send your current CV to nichola

Due to the expected high number of applicants for the Customer Service Advisor role, we regret that it may not be possible to respond to all unsuccessful applications.

For a full list of Intro Personnel's current vacancies, please visit the Intro Personnel website and follow us on Facebook and Linked In.

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