Retail Sales Coordinator

Recruiter
Adecco
Location
Evesham
Salary
19840.00 GBP Annual
Posted
09 Aug 2019
Closes
20 Aug 2019
Contract Type
Permanent

Would you love the opportunity to work for a company that REALLY values its workforce?

Are you a strong communicator with a regard for offering high levels of customer service?

Do you possess good attention to detail and have a penchant for accuracy?

Then this could be the role for you???.

Our amazing Evesham based client is looking to recruit a Retail Sales - Coordinator to join their fresh, friendly and forward-thinking team. As part of a vibrant sales team you will deliver an excellent level of customer service your clients.

Role Profile

  • Provide a first-class service to all customers at all times
  • Process sales orders in a timely manner and ensure any related queries are followed up immediately to ensure delivery timescales/deadlines are met
  • Ensure all delivery enquiries are dealt with in a timely manner
  • Take ownership of customer enquiries and complaints, responding to them in a timely manner and proactively following them through to a satisfactory resolution
  • Keep up to date with the latest products and promotions so you can explain them to customers who may be interested
  • Communicate and co-ordinate with other departments within the business to ensure that customers receive the best experience possible
  • Ensure all communication/interaction with customers is accurately recorded within the relevant IT systems
  • Any other reasonable duties which may be required by management from time to time

Person Specification

  • Experience in a customer service environment
  • Passionate about delivering excellent customer service
  • Excellent communicator and listener
  • Excellent written communication skills
  • Able to work on own initiative as well as being a key team player
  • Able to work well under pressure in a very fast paced environment
  • Able to organise and prioritise your own workload
  • Experience of working in a target drive environment
  • Problem solving and conflict resolution
  • Working knowledge of Microsoft Dynamics CRM would be beneficial

The Package:

Salary GBP19,840 + Bonus

Hours: You need to be flexible with your working hours as they will alter between 8.00am-4.30pm and 9.30-6.pm so you need to be available to work from 8am and up until 6pm.

Holidays: 23 days + Bank Holidays and an extra day off for your birthday!

If this role is of interest to you then please contact Gemma at Adecco today on !

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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