Customer Service Executive- Rugeley (GS540)

Recruiter
Hollyfield Personnel
Location
Rugeley
Salary
18000.00 - 20000.00 GBP Annual
Posted
09 Aug 2019
Closes
20 Aug 2019
Job Type
Executive
Contract Type
Permanent

Hollyfield Personnel are looking for an experienced individual to join a long standing client based in the Rugeley area. Working in an open office environment you will work to become a valued member of a friendly, hard working team.

The Role:

  • Handling a high volume of incoming calls and e mails
  • Providing a high level of customer service
  • Problem Solving at all levels
  • Logging information on internal systems
  • Checking information and providing up to date information
  • Liaising with internal departments
  • Sending and receiving e mails to customers
  • Dealing with general issues and complaints to ensure a positive outcome
  • Responding to issues on social media enquiries

Experience:

  • 2 years similar experience
  • Positive, proactive attitude.
  • Excellent communication skills both written and verbal
  • Self-motivated, highly organised.
  • Team Player
  • Having gained C and above in both Math and English

Hours:

Monday - Friday 9:00am -17:00pm

Salary:

GBP18,000 - GBP19,000

Please note; due to the high volume of CV's we receive if you have not had a response to your application within 5 working days please assume on this occasion you have not been successful.