CUSTOMER SERVICE / SALES ADMIN / ACCOUNT MANAGER

Recruiter
West Bromwich Commercial
Location
Wednesbury, West Midlands
Salary
£17,000 per annum
Posted
04 Aug 2019
Closes
31 Aug 2019
Ref
1222766842
Contract Type
Full Time
We are currently recruiting for a varied roile which requires an experienced customer service executive / sales administrator / internal account manager within the Midlands leading catering, refrigeration and ventilation repair and service company, who are based in Wednesbury. This position is full time and permanent.

Daily Duties & Responsibilities:

• Manage client accounts and keep in regular contact upselling cross-selling
• Provide excellent customer service on each and every single call
• Process job sheets, quotes and purchase orders.
• Allocating engineers works when required.
• Build good working relationships internally and externally
• Chasing outstanding repairs with subcontractors
• Updating the database.
• Managing the "Work in Progress" report to achieve KPI's set.
• General office / admin duties.
• Cover other team members when required.
• Contribute to staff training.

Working Hours & Salary:-

• £17,000pa

• Mondays 8am-5pm
• Tues, Wed & Thurs 8.30am-5pm and 8am-4.30pm on a rotating on a weekly basis
• Fridays 8.30am - 4.30pm

The successful applicant will have have a wealth of experience working in a fast paced office environment taking a high volume of calls or a fast paced call centre environment.

This position would be suited to somebody who has held one of the following positions previously:- Sales Admin, Internal Sales, Internal Account Manager, Customer Service Advisor, Dispatcher, Scheduler.

Please click to apply

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