Cashiers X2 - Based in Leicester x1 & Birmingham x1

HBL Bank UK Ltd
Sparkhill, Birmingham
£18,000 per annum
02 Aug 2019
29 Aug 2019
Contract Type
Full Time
Job Purpose

Based in branch, the cashier is the first point of contact that the Bank's customers meet upon arrival. It is critical that our front line staff are professional and courteous at all times.

Key Responsibilities
  • Retrieving counter stock of cash from safe (dual control) and opening cash on EBA
  • Processing entire cash receipts by taking cash from customer; checking denominations
  • Paying out cash withdrawals ; recording denominations received; and processing transactions through EBA
  • Depositing cheques into customer accounts
  • Preparing outward clearing cheques for lodgement with NWB
  • Preparing of Demand Drafts/Bankers Cheques
  • Once balanced, signing off the system correctly at the end of the day
  • Balancing of cash at the end of each working day & tallying vouchers processed with system totals
  • Periodically carrying out full physical cash count of bulk cash and counter stock held overnight in the cash safe and reconcile with the Cash Account
  • Calculating on a daily basis the number of vouchers processed for end of month reporting
  • Observing all the Policies and Procedures of the Bank including Account Opening and Anti-Money Laundering Policies, Procedures and Guidelines
  • Front line person in Prevention of Financial Crime through the counters of the Bank. As such he/ she has must observe all policies and procedures of the Bank, exercise vigilance and refer to IBO (In-charge Branch Operations) especially if in doubt about an event or transaction
  • Contributing towards the Unit's Objectives, including cross selling of new accounts, deposits, remittance & canvassing for associated business
  • Assisting in Operations department daily routine work
  • Processing Pak Rupee Remittances by calculating, taking payment, providing customer with receipt and processing through EBA/Equation
  • Responding to customers questions/queries over the counter
  • Admitting customers to Safe Deposit Lockers
  • Scanning of signatures onto EBA
  • BACS & S/O processing
  • Obtaining necessary copies/ filing of vouchers for archival
  • Carrying out assigned QCFC functions
  • Ensuring compliance with Conduct Risk Management Framework (CRMF) and escalating any conduct risk related matters to their respective business head
  • Complaints register, quarterly EC/NEC payments report
  • Any other duties/ special projects assigned by the IBO

  • Proficient in MS Office & DBS
  • Fluent in English
  • Cash Handling/Reconciliation
  • Customer service- face to face & Telephony
  • Knowledge of payments/Currencies
  • Team player/ good inter personal skills
  • Ability to prioritize and manage a number of conflicting priorities

Please note that there are two positions availalble. One is based in Birmingham, B11 4JZ and the other in Leicester, LE4 5AU