Graduate I.T Support Analyst

SF Recruitment
20000.00 - 25000.00 GBP Annual
01 Aug 2019
28 Aug 2019
Job Type
Contract Type

SF Recruitment are currently looking for a recent graduate for an I.T Support Analyst role for a leading care service provider based in Lichfield.

Reporting to the I.T Technical Support Manager you will provide expert and timely first and second line technical support and training to all users of company I.T equipment.

This will involve:

Providing appropriate technical support for all I.T users
Where necessary carrying out training for company employees on equipment, software or systems
Installing equipment at various company sites
Raising orders for new I.T equipment
Record and maintain an accurate asset inventory
Assisting the System Administrator in the maintenance and development of the corporate network infrastructure and associated systems
Liaising with the System Administrator to resolve queries
Logging all calls to maintain an accurate database tacking all inquiries made to the help desk

The candidate:

You will have a recent degree in relevant discipline such as Computer Science or similar
You will have practical experience of Windows 7 and Windows 10 Operating Systems and Microsoft Office
You will also be a team player with excellent customer service skills, the ability to communicate complex information in an understandable way with a willingness to learn
You should hold a full driving licence and be willing to travel as required

If this sounds like you, we encourage all interested applicants to apply promptly as we review all applications & CV's received on a daily basis