Customer Service Representative

25 Jun 2019
26 Jun 2019
Contract Type
Customer Service Advisor

Hours: 37.5 per week, rotating shift pattern across the hours of 7.45 am and 8.30 pm

Salary: GBP17,100 - GBP17,800 plus monthly bonus

Location: Telford

Are you passionate about Customer Service?

Are you looking for a new job that will bring out the best in you?

If you're looking to settle down in a permanent position within a company known for great staff satisfaction then this is the job for you!

We are looking for Customer Service Advisors to join a professional contact centre in Telford, where the job is all about helping people.

As a Customer Service Advisor, you will:

• Talk with customers about a wide range of banking, finance, insurance, utilities and retail products and services.

• Focus on having quality conversations with callers, via inbound and outbound calls

• Work hard to give all customers the best possible experience

• Be professional, understanding and empathetic in the Customer Service job


• 23 days paid annual leave (plus bank holidays) rising to 25 days (plus bank holidays) at 3

years' service, and 27 days (plus bank holidays) after 8 years' service

• Colleague retail & entertainment discount scheme - discounts at over 100 high street


• Childcare voucher scheme

• Private medical insurance

• Employee assistance programme

• Life insurance

• Pension

• Long service awards

• Colleague of the month scheme

• Recommend a friend scheme

• Retail voucher rewards for going the extra mile

• Comprehensive induction training and on-going support

• Regular training and education to ensure you're always up to date

The comprehensive training will be for 4 weeks and further support is available for up to 12 weeks - so if you don't have much experience with financial services you will receive plenty of extra help if you need it!

If you can pass a credit check & background criminal history check then click to apply now!

**Please note this role is due to start on 17th June and the final interviews will be week commencing 30th May**

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age