Accounts Support Analyst

CDK Global
Telford, Shropshire
21 Jun 2019
26 Jun 2019
Contract Type
Full Time
Do you have lots of accounting systems experience which you can use to support customers and improve CDK accounting systems and user experience?

Would you like to quickly progress into a leadership / management position with a highly reputable and global company?

If so, we're looking for an Accounts Support Analyst to join our dedicated and successful Support Team based at our Hungerford headquarters. We are looking for those that have a good understanding of accounting systems, ideally coming from a dealership or support background. Most importantly you will love problem solving, enjoy helping customers, and will strive to improve the functionality of CDK accounting systems. If you feel you have the right skills and experience for the role we'd love to hear from you!

About You

·Significant accounting systems experience

·ERP knowledge of accounting software such as SAP / Oracle / Autoline

·Previous experience in a helpdesk or support role

·Good negotiation and influencing skills

·Technically proficient (training provided)

·Excellent problem solving skills

·Analytical and methodical approach to work

·Strong communicator

·Team player

·Management or Leadership experience (preferable)

·Experience working within a dealership (preferable)

The Job

As an Accounting Support Analyst, you will provide a high level of customer support, using your expertise to resolve complex issues in relation to our accounting module. Through a highly analytical approach, you will take ownership of cases, investigating /solving issues and finding the root causes of these through root cause analysis. With a good understanding of accounting practices, you will champion module knowledge within the European support team, often coaching them and actively building upon their existing knowledge.

This is a really exciting opportunity for someone who either has leadership / management experience or strong leadership skills and qualities as from joining the team as an Accounts Systems Analyst this role has the view to quickly progress into a Product Lead position!

Accelerate Your Career Drive global technology

We're a global market leader in providing software and digital marketing solutions to the automotive industry . We're innovating the way that automotive dealerships drive their customers' car-buying experience from the moment they run a search online all the way through to bringing their car back in for a service. Join us and be a part of the evolution.

We're large enough to make a difference but small enough for your voice to be heard. This means that we are an organisation where every person matters. You can make an impact on the success of our business and that of our customers regardless of what career you decide to pursue.

Why a career with CDK Global?

We demand diversity. Our people may be spread across countries, continents and cultures, but we're united by a passion and enthusiasm to drive our business forward. This means no matter where you work you'll feel like part of our global team. Diverse backgrounds, ideas and experiences are the only way to deliver world-class service to our customers. Our differences are our strengths

Your benefits. To help us attract and retain the best, we pay people according to performance, not length of service. We will also help you grow your career, not only through focused investment in learning and development but also by enabling you to explore the exciting opportunities our global market has to offer.

The perfect opportunity awaits. Start your career with CDK Global.