Helpdesk Consultant

Recruiter
Plus One Personnel
Location
Warwick
Salary
22000.00 - 28000.00 GBP Annual
Posted
18 Jun 2019
Closes
05 Jul 2019
Job Type
Consultant
Contract Type
Permanent

Our client is a highly innovative company that builds their own bespoke management systems. They are passionate about delivering the best possible customer service to their clients. They are now looking for an experienced customer service professional to join their friendly and busy team.

The ideal candidate will receive extensive training, a flexible working environment and a fun and positive ethos that nurtures their employees and supports them in their career.

Main Responsibilities:

  • Dealing with customers over the phone and via email
  • Supporting clients with any issues and queries
  • Potential to meet with clients
  • Build relationships with clients
  • Resolving issues
  • Dealing with complaints
  • Administration
  • Following processes

Key Skills & Experience:

  • Experience of working with car dealerships (essential)
  • Excellent written and oral communication skills
  • Team player with a strong work ethic
  • Customer service experience
  • IT literate

If you would like to apply for this opportunity, please submit an up-to-date CV including details about your current or most recent salary and your availability / notice period. You can also call Georgina on for a discreet and confidential discussion about the role.