Customer Service Advisor

Recruiter
Arden Personnel
Location
Bromsgrove
Salary
16000.00 - 17000.00 GBP Annual
Posted
17 Jun 2019
Closes
15 Jul 2019
Job Type
Administrator
Contract Type
Permanent

Customer Service Advisor

Droitwich • GBP16-GBP17k per annum DOE • Permanent • Monday to Friday 09:00 - 17:00 hours

Our client is an award-winning company and are looking for a Customer Care Administrator to join their team. This role would suit someone who is looking to start there career.

As a Customer Service Advisor, your main responsibilities will be to:

Answering telephone calls to our customers/sales reps
Processing day to day orders via the phone and website
Answering queries from customers e.g. chasing missing orders/out of stock frame information
Admin roles such as filing/activating website accounts/sending catalogues out for new customers
Offering head office support for our National Sales Team e.g. providing address details, setting up website accounts on their behalf.
Reporting to Customer Care Supervisor who will organise your work when not on the phone.

The Successful Applicant
To be considered for our Customer Service Advisor role:

You will have previous experience in a customer service role.
You must be able to drive due to the location
Willing to learn
Accuracy is of high importance
Excellent telephone manner

What's on Offer?
As Customer Service Advisor, you will receive;

An annual salary of GBP16-17,000 per annum DOE

Hours Monday-Friday 09.00-17.00