Customer Service Administrator

Recruiter
Anderson Recruitment Ltd
Location
Ross-on-Wye
Salary
21500.00 GBP Annual
Posted
17 Jun 2019
Closes
15 Jul 2019
Job Type
Administrator
Contract Type
Permanent

Excellent permanent opportunity to join a successful and growing company that can offer future opportunities.

Our client is looking for someone with excellent attention to detail, its not all about experience for this role, essentially, they are looking for someone with the right attitude and personality with the drive to succeed and do a good job.

Responsibilities:

- Process sales orders, raising invoices, chasing payments, liaising with clients and suppliers

- Keep accurate records and document actions and discussions

- Take ownership of customers issues and follow problems through to resolution

- Develop service procedures, policies and standards

- Maintain effectively and manage volume incoming calls

- Follow communication procedures, guidelines and policies to build sustainable relationships

- Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution

Candidate Attributes:

- Pride in a job well done

- Tenacity

- Ability to take ownership and responsibility

- Concise use of English grammar

- Good Computer literacy

- Good communication skills at all levels

Hours - Monday - Friday - 9am - 5.15pm

Salary - GBP21,500