Paediatric Crisis Worker

G4S Healthcare
17 Jun 2019
24 Jun 2019
Contract Type
Role Responsibility: G4S Health Services has been one of the leading providers to all justice health environments since 2005. Working across Secure, Custody and Sexual Assault Referral Centres (SARC) across the UK, we provide primary care and forensic healthcare to a wide range of patients.
A Sexual Assault Referral Centre is a dedicated centre providing a comprehensive service to men, women and children who have suffered sexual assault, both for those who wish to involve the Police and those who self-refer. Utilising a multi-disciplinary team of Doctors, Nurses, Crisis Workers, Police Officers and support staff the SARC will provide crisis support, appropriate facilities and trained staff for completion of forensic medical examination, provision and advice regarding aftercare including emergency contraception, pregnancy testing, as well as facilitating counselling and ongoing support via third sector agencies and Independent Sexual Violence Advisors.
We have an opportunity for a Paediatric Crisis Worker to be part of the West Midlands Paediatric SARC (Sexual Assault Referral Centre) Service. The service provides acute and historic examinations, healthcare and support to clients under 18, across the West Midlands, West Mercia, Staffordshire and Warwickshire.
Applications are invited from candidates who are able to travel to Horizon SARC, Walsall within 90 minutes of request.

Please request JD for essential and desirable skills, all training will be provided.
Rates of Pay as a Crisis Worker:
  • GBP20 Retainer per 12 hour shift
  • GBP50 call out fee for each case (inclusive of 4 hours)
  • GBP12.50 overtime per hour (or part thereof)
  • GBP30 for each self-referral case (not single call)
  • Travelling time to/from SARC is not paid
  • GBP8.50ph Admin/Training hours
Other Benefits as a Crisis Worker:
  • Company pension scheme with employer contributions
  • G4S Life Assurance Scheme
  • G4S Great for Savings: Discounts on high street shops and brands including several leading high street brands, retailers and travel suppliers
  • G4S Box Office: As an official supplier to The O2, employees have the chance to buy tickets for a range of events
  • O2 Discounts: For discounted offers on handsets, tariffs and broadband
  • Eye Care Vouchers - Free eye-tests/discounts for VDU users
  • Hospital Saturday Fund (HSF) Health Plan
  • Charity work- Match-IT and Payroll Giving
  • Employee Care Scheme (Best Doctors and First Assist Counselling Services)
  • Refer A Friend Scheme
  • Love to Shop Campaigns
Shifts: (Wednesday, Friday & Saturday Evenings) As a Flexi Crisis Worker, you will be required to give your monthly availability and will then be allocated shifts based on this. The hours of work will be between 6am -6pm or 6pm to 6am. You must be able to commit to a minimum of 4 shifts per month.
Key Responsibilities:
  • To assist with the administration and management of clients accessing the SARC service
  • To arrive at the agreed SARC venue within 60 minutes in the event of a call-out or at the agreed appointment time.
  • To offer a welcoming environment to all service users and visitors upon their arrival at the SARC
  • To provide advocacy service to all SARC clients
  • To provide sensitive and non-judgmental support, enabling the service user to regain control and self-esteem.
  • To work within a multi-disciplinary team, liaising and providing support to each other
  • To offer telephone support to SARC clients where required.
  • To provide information to enable clients to make informed decisions in relation to the self-referral option, medical care, forensic examination, making a police report and onward referrals.
  • To produce clear record keeping/documentation and ensure it's secure storage as per SARC policy.
  • To assess, offer and gain consent from the client for any onward referrals.
  • To ensure a high standard of DNA decontamination between forensic cases.
  • To assist with the collection of forensic samples, ensuring continuity and chain of evidence are maintained.
  • Undertake the Crisis Worker role at any location outside the SARC in order to meet service needs if required, eg Hospital, Prison, Care Home.To document clearly any safeguarding concerns, complete any relevant risk assessments and liaise with the Sexual Offence Examiner, police officer and SARC office team.
  • To feedback any issues or clinical incidents to the SARC Service Coordinator (PSSC)
  • To maintain a SARC training matrix by attending peer supervision, appraisals, undertaking reflective practice and completing mandatory training.
  • To provide availability for a 24/7 on-call rota shift pattern.
  • To adhere Policies and Procedures produced by G4S FMS and the SARC
  • Participate in bi annual Employee Development Review (EDR)
  • Carry out any reasonable request from your line manager
The Ideal Candidate: Essential Criteria for a Crisis Worker/Paediatric Crisis Worker:
  • Previous Experience of working with Children and Young People
  • Previous experience working with vulnerable clients.
  • Excellent Communication Skills
  • Good safeguarding awareness
  • Full driving license and access to own transport
Desirable Criteria:
  • Previous role working with victims of sexual assault
  • Forensic Awareness
  • Multi-Agency Working
This role requires the ability to work with vulnerable, frail people, who may be distressed or experiencing pain, in a caring and compassionate way. A Criminal Records Bureau check will therefore be required to exclude any individual with a history of criminal behaviour which could be considered unacceptable (by G4S or the clients) in a patient care environment. Safety is of paramount importance and the post holder must ensure that safe systems of work are followed without compromise. The post holder needs to be committed to maintaining high standards of customer care and service delivery.
Please note that this vacancy is subject to a minimum 5 year checkable employment and education history including criminal record vetting. To apply for this role, you must be eligible to work in the UK.