Area Coach - Midlands

KFC UK and Ireland
Birmingham, West Midlands
£45,000 per annum
16 Jun 2019
20 Jun 2019
Hair & Beauty
Contract Type
Full Time
Who are KFC?

KFC is a brilliant company, full of incredible people. We make great food, and we care about how we do it. We don't do things by halves at KFC.

Our chicken is freshly hand-breaded all day, every day. There's an easier way to make fried chicken of course, but easy isn't what we're after. We're after the best tasting chicken, every single time. We know it takes more work, but it's the right way to make it Finger Lickin' Good.

We come from Kentucky, and were founded by Colonel Harland Sanders. A real place, and a real person. Our food stays true to our roots, and to the founding principles that we were built on. So what you see is what you get. Namely authentic Kentucky Fried Chicken, real flavour and an unmistakeable Original Recipe taste. Others are welcome to try their hand at making fried chicken, but we know that we're the original and the best.

We always strive to be as open, honest and responsible as possible. Trust and respect are of paramount importance in everything we do; from the way we deal with our partners, to the way we treat our colleagues and our guests. It may sound a little lofty, but we want to leave the world a better place than we found it.

Greed doesn't have any place at KFC. Hunger perhaps, but never greed. From generous helpings of fried chicken, to generous donations to our local communities, we believe that you get back what you

give out. Our guests and colleagues must always feel appreciated, and the communities we work in need to always feel that we add value by being there.

Overview of Role

The focus of the Area Coach role is to provide transformational leadership and high impact coaching in order to support their team to achieve overall unit performance across four key metrics (People (always first), Customer, Sales and Profit) as well as customer satisfaction. This role will require commercial acumen and the ability to think beyond the core operational elements in order to effectively lead and inspire a team to achieve breakthrough results. You will be responsible for 8-10 restaurants in tota

KFC is also a very sociable company and we strive to incorporate our company value of fun whenever we can. Each year we also organise a huge RGM fest which is attended by all the RGM's and above restaurant leaders in the business and is a chance to celebrate the successes of the year and potentially win awards and prizes! We also have team pots which get added too throughout the year which can be spent on social events with your team.

Who are we looking for?

We're looking for motivated, savvy multi-site leaders who can teach us a thing or two. We promise to return the favour. Like us, you believe everyone has the potential to make a difference; you're passionate about food (especially chicken!) and always putting our customers first. We embrace those who imagine how big something can be, go for breakthrough, and have fun doing it and that's where you come in.

This role requires a strategic medium to long term view which translates into:
  • Setting, engaging and executing the area/region vision
  • Analysing trends and pushing yourself and your team to produce multiple solutions to drive step-change performance
  • Thorough commercial and strategic planning as well as execution
  • In-depth management and operational expertise
  • People focused at all levels - rapport and relationship building as well as more formal team and individual development
  • Influencing skills at all levels of the organisation
  • Inspiring Teams in our restaurants and identifying + nurturing talent
  • Driving the results of each of the restaurants within your area

The Ideal Candidate:

Education; Ideally you will be degree qualified or have a similar qualification.

Experience & Attributes

Those who have previously joined us as Area Coaches have come from a variety of commercial backgrounds; including major retail brands, pubs, manufacturing. The ideal candidate for this role will have a history of rapid career progression through previous roles, along with a breadth of knowledge and exposure to wider business functions. You will have a proven track record of driving tangible breakthrough results, along with the ambition and desire to take on more senior leadership roles in the future. As a senior operations leader for our brand, you will be able to demonstrate an ability to lead your team with compassion and authenticity in order to achieve results the right way.
  • Salary - £45k- £52k
  • Must be able to drive - clean licence if possible
  • Flexible working - weekends, lates etc.
  • Benefits : Group Pension plan - company pay up to 6%, private medical insurance (taxable), company car, phone, laptop and iPad, fuel card, bonus (once signed off), Holidays (33 days in the first and second year of service II. 35 days after the second year of service III. 36 days after the third year of service IV. 37 days after the fourth year of service V. 38 days after the fifth year of service )

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