Quantum Group
Leamington Spa, Warwickshire
£8.00 per hour
14 Jun 2019
20 Jun 2019
Contract Type
Full Time
We are inviting applications for a Receptionist for our newly refurbished hotel based in Royal Leamington Spa. It is a boutique hotel, now under new ownership, situated in the heart of this picturesque city.

About the Hotel

The Hotel has 32 beautiful double bedrooms, Bar, Restaurant & Banquet Hall for parties which is exclusively used as a birthday party/wedding reception venue and offers private dining in the restaurant and bar areas. Our hotel has high occupancy of guests throughout the year and offers incredible, private surroundings and high-quality food to customers. Our hotel is located in the center of the city with close proximity to known properties for locals in Leamington Spa area.

About the Role

In this role you will be responsible for performing the following tasks to the highest standards:
  • Answering incoming phone calls
  • Checking in and out of hotel guests
  • Processing reservations
  • Dealing with email inquiries
  • Handling cash

Required Skills
  • Previous experience as a hotel receptionist is mandatory
  • Clear, polite and hospitable telephone manners
  • Good command over English (both written and verbal)
  • Excellent organizational and administrative skills
  • A desire to continually improve the service and facilities on offer
  • Flexible and dedicated attitude towards the role
  • Essential to be a team player
  • A positive, can-do attitude to team and business

Other Details

Working hours would be between 8 am to 11 pm, as per the Rota for the week (including weekends)

Hours of work: 30 to 35 hours per week

Uniform and meals on duty will be provided

Attractive pay

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