Job Title: Support Analyst
Location: Bidford on Avon
Salary: 18-23k dependant on experience
Hours: 8am-6pm Mon - Fri (Flexible shift patterns within these hours will be provided. The role will include regular weekends on call)
Exciting opportunity to work with a market leading IT company. The Support Analyst will perform a critical role in the business, acting as the first point of contact for our customers and suppliers.
The role involves working through issues, keeping excellent time management and being prepared to go the extra step for our customers.
Our core support hours are 8am - 6pm Mon-Fri, flexible shift patterns within these hours will be provided. The role also includes regular weekends on-call.
Skills and Experience Required:
Customer service skills
IT software and Hardware experience
Call handling experience
Previous technical support experience preferred
If you are interested in this role, please send your CV or apply now!
Cordant Group is an equal opportunities employer