Service Engineer

Recruiter
Anonymous
Location
Stafford
Salary
Competitive
Posted
12 Jun 2019
Closes
10 Jul 2019
Sector
Engineering
Contract Type
Permanent
The employer is a leading advanced automation and real-time business intelligence company specialising in Automation, Control and IT Solutions and Services with major customers in the Nuclear, Power Generation, Utilities and Oil & Gas markets. The Company is renowned for its innovation, technical excellence, and project delivery, quality and safety.
This role is in the Service and Support side of the business which deals with post-sales support to our customers across all industry/business units, therefore you will be gaining experience in all of our Control Systems solutions, a wide range of PLCs, SCADA systems, Control Panels, Tranformers, Busbars, Networking devices and more.
Summary of Role:
To supplement our Service & Support team, the key activities will include:-
* Design, testing, installation and commissioning of small project works.
* Routine Maintenance tasks e.g. Site Surveys, Technical Audits, System Health Checks, Spares Management, Obsolescence Reporting, Disaster Recovery Work (Backup & Restore), System Upgrades and Patching.
* Helping customers to fault-find and rectify problems via telephone, web, email etc. and where required, to respond to the customer's site to carry out emergency repairs. This will include 'out-of-hours' work (rota-based).
* Completion of Service Reports and other project documentation when required.
The successful candidate will work as part of a team servicing a number of clients and will have several years experience from working in a similar role. The work will vary depending on the clients' needs but typically includes some small projects work, some routine maintenance and some reactive support calls. In each case suitable training will be provided to ensure they are able to perform their duties.
Essential Requirements:
* A good electrical engineering background
* Current driving licence
* Good Communicator and well organised
* Ability to work well under pressure and to deadlines
* Willingness to attend at customer sites both individually (especially) and as part of a team (on occasions)
* Willingness to undertake out of hours work on a rota basis
Desirable Requirements:
* 18th Edition
* GE D200, D25, D20 experience
* Schneider Talus T4e experience
* Ability to gain SC clearance